Return and Exchange Policy:

- Return and exchange are guaranteed rights for all our customers and apply to all products offered on our store.

- All products displayed on our store are eligible for the return and exchange policy according to the terms and conditions specified on this page.

- Returns or exchanges are possible if the product is in its original condition at the time of purchase and is packaged in its original packaging.

- Returns within three (3) days and exchanges within seven (7) days from the date of purchase.

- Please contact us through our 'Contact Us' page or via our phone numbers to request a return or exchange.

- Please take a photo of the product and send it along with specifying the city, address, and order number for it to be exchanged with another product in case the product is spoiled or has a specific defect, or if it is not suitable as agreed upon.

- The full amount will be refunded to the customer if the product received is completely different from the product description on our website.

- We are not responsible for any expectations regarding the use of the products by the customer that are not mentioned on the product page of our website.

- A 30% deduction or a minimum value of 25 dirhams will be deducted if the customer does not want the product and there is no defect or any noticeable issue."